Data Protection Policy

89db Privacy Policy — your data is our responsibility

Your personal information is stored with the highest level of security on 89db. Find out what data we collect, how we store it, and what rights you have.

Last updated: January 2026
SSL Encrypted GDPR Compliant
Data Encryption
256-bit SSL protection
Not to Third Parties
Your information is never sold
Fully confidential
Your identity is protected

Why 89db-'s privacy policy is different?

We don't just talk — here are our 6 core commitments to protecting your data

Highest-grade encryption

All your transactions and personal information on 89db are protected with 256-bit SSL encryption. With bank-grade security in place, your data is never at risk of being compromised.

KYC data privacy

NID, passport, or other documents submitted for identity verification are stored on separate, secured servers. This information is never shared with advertisers or third parties.

Payment Data Security

Payment details from bKash, Nagad, or other payment methods are stored in compliance with PCI-DSS standards. No payment data is stored on 89db's general servers.

Transparent cookie policy

89db uses only essential cookies. You can change your cookie preferences at any time. Advertising tracking cookies are not used.

Spam-free communication

89db does not send unsolicited marketing SMS or emails to your phone number or email address. We only reach out for important updates and offers.

Right to Erasure

You can request deletion of your personal information at any time by contacting 89db support. No information will be retained beyond what is required by legal obligations.

1Introduction & commitment

89db is one of Bangladesh's most trusted online gaming platforms. We believe the strongest foundation of your trust is the protection of your personal information. That is why the 89db Privacy Policy has been built with complete transparency.

This Privacy Policy explains what types of information 89db collects, how that information is used, how long it is retained, and what rights you have over your own data. By opening an account on 89db, you agree to this Privacy Policy.

Our core commitments
Your information will never be sold to third parties. Your data will not be shared with any advertising company without your consent. 89db always adheres to international data protection standards.

For any questions about this policy, contact the 89db support team. We're always ready to help.

2What information is collected?

89db collects two types of information — what you provide directly and what is automatically collected while you use the platform. Details are outlined below.

Data Type Example Reason for collection
Registration Details Name, mobile number, email, date of birth For account creation and verification
Identity Verification NID, passport, selfie KYC process and legal obligations
Payment Information BKash/Nagad number, transaction ID Deposit & Withdrawal Process
Gaming Activity Bet history, game logs, wins/losses Service improvement & bonus delivery
Device Information IP address, browser, OS Security & Fraud Prevention
Cookie Data Session data, preference settings Improving user experience
About sensitive information
89db never collects or asks for your bank PIN, password, or any other confidential code. If anyone requests this information in the name of 89db, contact our support team immediately.

3How is your information used?

89db uses collected information only for specific and legitimate purposes. No information is used beyond its intended purpose. The main uses are listed below.

  • For account creation, verification, and secure maintenance.
  • To process deposits, withdrawals, and other financial transactions.
  • Customer Support — your information is needed to resolve issues quickly.
  • To provide bonuses, promotions, and personalized offers.
  • To prevent money laundering, fraud, and other illegal activities.
  • To improve platform performance and enhance the user experience.
  • To meet legal and regulatory compliance obligations.
  • To operate responsible gaming programs.
Marketing communications
89db only sends promotional SMS or emails with your consent. You can grant or withdraw this permission during registration. You can also opt out of marketing communications at any time by contacting support.

4Where and how long is your information stored?

89db's servers are operated in internationally certified data centers with 24/7 physical and digital security. Your information is stored in compliance with Bangladesh and international data protection laws.

  • Active account: All information is retained for as long as the account remains active.
  • Closed Accounts: After account closure, financial records may be retained for up to 5 years as required by legal obligations.
  • KYC documents: Retained for the period required under regulatory guidelines.
  • Cookie Data: Deleted at the end of your session or after a set period.
  • Log files: Kept for up to 90 days for security purposes.
Data Backup & Security
Your information is regularly backed up in encrypted storage. Even in the event of a technical issue, your data remains safe. The 89db security team runs system checks every day.

5Who is your information shared with?

89db never sells your information. However, limited sharing may be necessary in certain specific circumstances.

  • Payment Processors: Information required solely to process transactions with bKash, Nagad, or other payment services.
  • KYC partner: Trusted third-party agencies responsible for identity verification, who adhere to the same privacy standards.
  • Law enforcement agencies: Under legal obligation based on a court order or government directive.
  • Security Auditors: For verification of international licenses and certifications.
Third-Party Accountability
All third parties that 89db works with are required to sign strict data protection agreements. They are not permitted to use your information for their own purposes.

6Cookie Policy

Cookies are small text files that 89db stores on your device. They are used to improve your experience and keep the platform secure.

  • Essential cookies: Login sessions and security tokens — the site cannot function without these.
  • Functional Cookies: Remembers your language preference and theme settings.
  • Analytics cookies: To understand which pages are used most — all data is collected anonymously.

You can disable cookies from your browser settings. However, disabling essential cookies may prevent 89db from functioning properly.

7Your rights over your information

You have full control over your own information on 89db. You have the following rights under international data protection regulations.

  • Right to Know: You can find out what information 89db holds about you.
  • Right to rectification: You may request corrections to any inaccurate information.
  • Right to erasure: You can request deletion of your information where there is no legal obligation to retain it.
  • Right to Restrict Processing: You may restrict how your information is used in certain circumstances.
  • Data Portability: You can request a copy of your information in a machine-readable format.
  • Right to object: You may object to your data being used for marketing purposes.
To exercise your rights
Contact the 89db support team to exercise any of your rights. We will respond to your request within 30 business days.

8Minor protection

89db is an 18+ platform. Opening an account on 89db is strictly prohibited for anyone under 18. Age is verified during registration and reconfirmed through the KYC process.

If a minor attempts to open an account on 89db, the account will be closed immediately and any collected data will be deleted. If a parent or guardian believes their child is using 89db, please contact our support team right away.

Age 18+ verification mandatory
89db is committed to responsible gaming. We make no compromises when it comes to protecting minors. To learn more, visit our Responsible Gaming View page.

9Policy Updates

89db may update this Privacy Policy as needed. For any significant changes, 89db will notify you by email or SMS. The date of the latest update will always be displayed at the top of this page.

Continued use of 89db after any policy changes will be taken as your acceptance of the updated terms. We recommend reviewing this page from time to time.

Update notice
For any significant changes, 89db will provide at least 7 days' notice so you can make an informed decision.

10Contact us

For any questions, concerns, or complaints regarding this Privacy Policy, please contact the 89db data protection team.

  • Email: [email protected]
  • Support: 24/7 live chat (log in to the platform)
  • Response time: Within 72 hours

Your privacy is our priority. 89db is always here for you.

General FAQ

Frequently asked questions about the 89db Privacy Policy

Never. 89db does not sell your personal information to any advertiser or third party. Only the data necessary for essential services — such as payment processing or KYC verification — is shared with trusted partners.

Your KYC documents are stored in encrypted form on a separate, secure server. Only authorized KYC team members have limited access to this information. After verification is complete, document copies are moved to a secure vault.

Yes, you may request deletion of your data unless we are legally required to retain it. However, financial transaction records must be kept for a specified period under Bangladesh's financial regulations. Contact our support team for full details.

No. 89db only sends important account updates, transaction confirmations, and promotional offers with your consent. You can opt out of marketing communications at any time by contacting support.

After account closure, personal information is deleted in stages. However, financial transaction records may be retained for up to 5 years due to legal obligations. KYC documents are kept in accordance with regulatory guidelines.

89db's security system instantly detects unusual login attempts and locks the account. You will be alerted by SMS or email. Contact support right away and change your password.
Safe & Trusted

Now 89dbJoin -

Enjoy the best gaming experience with your data kept safe. Register, download the app, and become part of Bangladesh's leading online platform.

Secure Transactions
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